Shift Learning

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Usability Testing

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Usability testing is a means for measuring how well people can use a website or other electronic product for its intended purpose. Often this is through a series of one to one observations, during which the respondent is observed by a trained usability expert whilst attempting a number of commonly performed tasks.

If you are producing websites or electronic products, you should consider usability testing as part of your development or revision process.

"The professionals at Shift Learning (then Media) brought real usability expertise to the job and gave very concrete recommendations to improve our software."

Arjen Jansen, Production Director, Collins Education

Shift Learning Usability testing services

  • Full lab testing in a fully equipped usability lab
  • Office-based testing where real users can test the site using their own systems (great for testing download speeds and compatibility issues)
  • Remote testing where we test participants using our equipment in the comfort of their own surroundings

Shift Learning specializes in the education sector and really knows your customers. We have extensive experience recruiting usability participants from the higher education and schools sector. We provide our clients with the knowledge to create efficient and effective tools that fully meet users’ needs, increase customer satisfaction and sales as well as reducing costs.

We use software called Morae to help us record and quantify our results.

If you would like more information on how we can help you to improve the usability of your website or product, please contact Cheryl Luzet using the contact box to the right, by contacting her on  This e-mail address is being protected from spambots. You need JavaScript enabled to view it  or by phoning her on 00 44 (0) 207 253 8959.
 

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What our customers say about us

" I can't thank Helene and the team at Shift Learning enough for the excellent work carried out on such a major research project. From the start, the project has been managed and planned with great expertise and knowledge. The attention to detail, ability to shift gear as we went along as necessary and to provide updates all along the way has been second to none. The final reporting and presentation has provided much more than we had originally hoped for this project, giving us a wealth of detailed knowledge analysis and understanding of the market place and project which will be invaluable to the team here and for product development. I would whole-heartedly recommend Shift Learning for future market research projects and it has been a pleasure to work with Helene and the team. "
Senior Commissioning Editor, Pharmaceutical Press