Internal engagement and communication focus groups

Shift Learning ran seven focus groups with University of Southampton staff, from a range of locations and roles, to inform improvements to internal communications.

Universities, HEIS and FEIS
PhD survey 2019

Nature wanted to ensure their biennial PhD Survey resonated with students, so we conducted cognitive interviews before designing the survey and analysing almost 7,000 responses.

Publishing and media companies
Ethical challenges in academic publishing

The Committee on Publication Ethics (COPE) aimed to better understanding the needs of its Arts, Humanities and Social Sciences (AHSS) members in order to provide appropriate publication ethics support and resources.

Publishing and media companies
Exploring global salary trends among scientists

Nature's 2018 salary survey sought to incorporate emerging themes – including mental health and workplace discrimination. The survey enabled us to conduct a Key Driver Analysis, exploring which factors drive overall job satisfaction amongst employees.

Publishing and media companies
Investigating the viability of a new training offer from a learning disability theatre company

Access All Areas (AAA) wanted to assess the viability of a profit-making training subsidiary to support their charitable aims, and asked Shift Learning to undertake a market review in two sectors: education and healthcare.

Public sector and not-for-profit
CPD Provision

Our client, a leading awarding organisation (AO), wanted to explore whether they should offer further CPD provision to their UK customers.

Awarding organisations
International GCE redevelopment

The AO asked Shift Learning to investigate specifically the GCE sector in international markets and the needs and wants concerning these qualifications amongst stakeholders such as parents, students, universities, schools, and institutions including other regulatory bodies and the British Council, focusing in particular on the areas proposed for change.

Awarding organisations
Desk research to support meta-tagging of online products

Video content on the BBC Active Video for Learning website was previously navigated via a set of fourteen broad categories.

Publishing and media companies
International HE research with high-level respondents

The British Council wanted to test reaction to a set of propositions for a new set of initiatives aimed at HE institutions in MINT countries and in the UK.

Public sector and not-for-profit
Understanding the influence of parents and Governors within UK classrooms

The British Council commissioned this research in order to understand the influence of parents and governors within primary school and secondary school classrooms across the UK. The research also investigated parent and governor awareness of the educational charity and its products and services, as well as the awareness they had of its competitors.

Public sector and not-for-profit
Strategic market research and customer satisfaction

CACHE (Council for Awards in Care, Health and Education) wanted to understand how they could grow their business through short term product development, concentrating on current and potential business areas, products and services.

Awarding organisations
Results Analysis usability research

Cambridge International Examinations were looking to develop an online resource that allows teachers and exams officers across the world to analyse the results of their student cohorts. Our research aimed to test the usability, design and value of the service to ensure that it meets the needs of users.

Awarding organisations
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