Module-choice workshops with students and future learners

In light of the COVID-19 pandemic, we successfully adapted from face-to-face to collaborative online workshops in order to explore current and future students’ perceptions and experiences in depth.

Universities, HEIS and FEIS
Student satisfaction survey analysis

We analysed 11,200 responses from the University of London’s Student Experience Survey (SES), providing a global overview, as well as in-depth insights at programme and teaching centre level, and comparisons to the previous edition.

Universities, HEIS and FEIS
Exploring research culture

A high-profile study, involving 94 interviews, 4 co-creation workshops, an online survey with over 4,000 responses, and a comprehensive literature review.

Public sector and not-for-profit
Interviews exploring the market for a new careers service

We provided insights to how schools currently interpret the Gatsby Benchmarks, as well as how much interest exists for a new careers service proposition.

Public sector and not-for-profit
Brand perception eSurvey and interviews

Through 5 initial cognitive interviews, 22 in-depth interviews and a comprehensive eSurvey with 4,500 responses, we provided CUP Academic with a solid understanding of priority areas for their strategy.

Publishing and media companies
Interviews around primary chemistry resources

We conducted 40 phone interviews with primary teachers who taught science to explore their experiences and challenges, as well as their perceptions of RSC services.

Public sector and not-for-profit
Higher Education strategies research

We carried out 8 in-depth interviews for a leading HE service provider to identify trends, similarities and differences around the strategic direction of universities since similar research 2 years earlier.

Universities, HEIS and FEIS
The Network research

We conducted desk research and a series of interviews to provide rich insight into The Network's customer base, particularly the needs and challenges they face.

Awarding organisations
Alumni survey 2019

In addition to exploring needs and preferences, this Russell Group university wanted to gain a deeper understanding of alumni connection and engagement behaviour to inform future strategic decisions.

Universities, HEIS and FEIS
Internal engagement and communication focus groups

Shift Learning ran seven focus groups with University of Southampton staff, from a range of locations and roles, to inform improvements to internal communications.

Universities, HEIS and FEIS
PhD survey 2019

Nature wanted to ensure their biennial PhD Survey resonated with students, so we conducted cognitive interviews before designing the survey and analysing almost 7,000 responses.

Publishing and media companies
Ethical challenges in academic publishing

The Committee on Publication Ethics (COPE) aimed to better understanding the needs of its Arts, Humanities and Social Sciences (AHSS) members in order to provide appropriate publication ethics support and resources.

Publishing and media companies
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