Imperial College London

Nicola Pogson, Director of Alumni Relations

“I am delighted that we chose to carry out our Alumni Survey with Shift Learning. They were the clear winner in the tender process, presenting a clear and well thought through proposal to our selection panel.

As we developed the survey, our account manager was highly responsive, either quickly integrating our feedback on the survey draft or clearly communicating why an alternative approach might be better.

They also carried out telephone interviews which contributed additional information and insights.

We have been highly satisfied with the final report: I feel that Shift Learning really listened to our needs and worked creatively to develop metrics, KPIs and analysis that have given us a rich, data-driven perspective of our alumni community and a solid base on which to base our future programming and communications.

And, last but not least, they are just a great team to work with”