University of London Worldwide

Head of Surveys and Student Voice

“This was the second time that Shift worked with us on our Student Experience Survey (SES). The 2019-20 SES saw a record number of responses, and the knowledge Elsie and the team picked up about our distance and flexible learning programmes last time really shone through. Deliverables arrived on-time, were of a high standard, and came really well contextualised. The presentations of findings had the impact we wanted them to.

All this work was completed during the early stages of the COVID-19 lockdown as we were all getting to grips with home-working. Shift’s responsiveness, attention to detail and commitment throughout the project was very much appreciated.”