University of London

Huw Morgan Jones, Student Affairs Manager

“On all fronts, Shift Learning delivered promptly and to really high standards. We engaged Shift to carry out the processing and analysis of a large set of student satisfaction data and to present key findings to our senior management. Encouraging us to use the Basecamp tool made for an efficiently run project – all correspondence and documents produced during the project were kept in one place. The team was open and responsive to feedback we had on draft reports. They gave punchy and authoritative presentations to various senior stakeholder groups that have enabled a more rounded understanding of what our students’ value. This project has helped us create new momentum to evolve areas of student experience. Shift Learning were a pleasure to work with on this project, and we hope to work with them further in the future.“