High-quality supplier

Our quality is recognised by the Education Investor Awards, which have nominated us for the past five years.

Education Investor Awards 2019 finalist logo

We strive at every stage to give clients the best agency experience they’ve ever had – from an extensive range of tailored services, to diligent time, quality and data management. We work for each of our clients in absolute confidence and to the highest professional standards.

Our work has also received media coverage, including:

Charity donations 

We often suggest our clients use donations as incentives for respondents, which has generated almost £50,000 of charitable donations to organisations including British Heart Foundation, Cancer Research UK, Macmillan Cancer Support and Medicins Sans Frontieres. We also give 1% of our profits to a staff-nominated charity each year and ensure we offset our carbon footprint. 

Professional conduct 

We are members of the Market Research Society and European Society for Opinion and Market Research. We are also registered with the Information Commissioner’s Office and inform the ICO of any lists created and held with personal information. Our researchers fully abide by: 

This means that, amongst other things, we do not mislead respondents as to the nature of our research. We also ensure all transfers of data occur through our project management system, Basecamp, or through a secure FTP. For more information on how we use personal information, please see our privacy policy

testimonial

“As an Insight Manager I have worked with a number of research agencies and Shift Learning is surely one of the most professional agencies we partnered with. Their team was not only professional but also very pro-active, flexible and knowledgeable. Every issue was addressed immediately.”

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Insight Manager

British Council